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Privacy policy

This Privacy Policy explains how Luxury Made (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or interact with us in other ways. This policy applies to anyone accessing our website or services (collectively, the “Services”).

1. Acceptance of the Privacy Policy

By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please refrain from using our Services.

2. Changes to This Privacy Policy

We may modify this Privacy Policy occasionally to reflect updates to our practices, legal obligations, or other reasons. Any changes will be posted on this page, with an updated “Last updated” date. Your continued use of our Services after changes are made signifies your acceptance of the revised Privacy Policy.

3. Information We Collect

We collect personal information to provide, personalize, and improve our Services. The types of personal information we collect depend on your interactions with us.

A. Information You Provide to Us

  • Contact Details: Name, email address, phone number, and postal address.
  • Order Details: Purchase history, billing and shipping addresses, payment details, and order status.
  • Account Information: Username, password, and security question answers.
  • Customer Service Communications: Details you provide when you contact us for support or inquiries.

    How We Use Your Personal Information

    We use your personal information for a variety of purposes, including:

    • Providing Services: To process payments, fulfill orders, manage your account, arrange for shipping, and handle returns or exchanges.
    • Personalization and Marketing: To send promotional messages, customize content, and display advertisements on our website and third-party sites.
    • Improving Services: To analyze usage, optimize our Services, and enhance customer experience.
    • Security and Compliance: To detect and prevent fraud, protect against security risks, and comply with legal obligations.

    4. How We Share Your Personal Information

    We may share your personal information in the following situations:

    • Service Providers: With vendors who provide services on our behalf, such as payment processing, shipping, data analysis, and customer support.
    • Business Partners: With affiliates or partners for marketing purposes, where permitted by law.
    • Legal Compliance: When required to comply with applicable laws, respond to legal requests, or protect our rights and interests.

    5. Your Choices and Rights

    • Access and Update: You may update your account information by logging into your account or contacting us directly.
    • Opt-Out of Marketing Communications: You can opt-out of receiving promotional messages by following the instructions in those communications or contacting us.
    • Cookie Preferences: You can set your browser to reject cookies or alert you when cookies are being sent, though some features of our Services may not function properly without cookies.

    6. Contact Us

    For questions or concerns about this Privacy Policy or your personal information, please contact us at [email protected].

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